TNB accuses customers of stealing electricity

Case Sharing｜Accused of “Stealing Electricity” at an Unknown Address, Case Successfully Dropped

Case Background

📌The person received a court summons

📌Accused of “stealing electricity” at a certain address (legally called Meter Tampering)

📌Company involved: Tenaga Nasional Berhad (TNB)

Key Doubts

📌The address in the court documents was in the outskirts of Kuala Lumpur

📌The person had never been to that location

📌The house did not belong to the person

Further Investigation

📌Opening a TNB electricity account usually requires signing forms

📌The person confirmed: never signed any documents for that address

📌Suspected the signature was faked, or an ID copy was misused to open the account

Legal Action

📌Submitted a defense statement to the court

📌Applied for a disclosure order, asking TNB to provide all account opening documents

📌Successfully obtained the account opening forms involved

Key Evidence

📌The signature on the form clearly did not match the person’s signature

📌Hired a professional handwriting expert for analysis

📌The expert report confirmed: the signature was not the person’s own

Case Result

📌Negotiated with TNB’s lawyers multiple times

📌TNB finally agreed to drop the lawsuit

📌Reason: The person never entered the contract relationship, so they cannot be sued by law

Follow-up & Reminders

📌The identity of the person who faked the signature is still unknown

📌Does not rule out illegal electricity use

📌Reminder to the public:

👉 If you receive a notice about an unknown address or contract, you must verify it first, and do not blindly take responsibility